docuVision Maintenance Contracts
docuVision Offers Service Contracts for Hardware and Software Maintenance and Support
When a business process is dependent on technology, getting rapid reliable service and support of the system components quickly is critical. docuVision has relationships with both local and nationwide companies who can provide same day or next day service on document scanners and storage equipment.
We also provide a software contract renewal process that insures that clients have the latest, most complete feature set for the Document Management, Workflow and Electronic forms software they are running.
FAST, RELIABLE, EFFECTIVE.
Keeping these contracts in place and current insures that critical systems and processes keep performing and generating the return on investment that was bargained for.
In cooperation with a nationwide network of factory-trained technicians, we offer on-site maintenance contracts on products from more than 100 manufactures.
docuVisions dedicated staff of trained service professionals are available to support your needs:
- Develop customized service programs
- Assist in attachment and renewal
- Dispatch service calls
- Manage escalation process
- Schedule PMs
- Product and service registrations